Jobs

Starting pay is $9.00 - $11.00/hour.

Qualifications:
• Proven experience as Custodian
• Good communication ability
• Well-organized and apt in problem-solving
• Attention to detail
• 3-5 years experience on a college campus, school, hospital, restaurant, or a large childcare facility.
• High school diploma or equivalent

Reports to: Manager of Environmental Services & Director of Plant Operations

Job Goals:
The purpose of this position is to perform a wide variety of custodial and maintenance duties in order to provide a clean, orderly and safe environment on campus.

Essential Job Duties:
1. Clean and sanitize restrooms/bathrooms using established practices and procedures.
2. Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers.
3. Assist with the setup of facilities for meetings, classrooms, conferences, events, etc.
4. Use and maintain assigned power equipment and hand tools; extractors, high pressure washers, and vacuums, brooms, mops, and squeegees for the cleaning and general maintenance of walls, floors, carpets, furniture, etc.
5. Wash walls and equipment; use ladders when required in work assignments.
6. Assist with securing buildings when facilities are not in use checking for unlocked doors and windows, report any unauthorized occupants, turn off lights.
7. Follow instructions regarding the use of chemicals and supplies. Use as directed.
8. Perform cleaning and related activities such as removing debris from sidewalks and stairs at the entrance of buildings.
9. Move furniture, equipment, supplies and tools on an incidental basis.
10. Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops.
11. Attend emergencies when necessary.
12. Attend safety meetings and other related meetings.
13. Take classes as required in cleaning methods and techniques, new products, First Aid, CPR, and working relationships.
14. Handle recycling materials.
15. Safely operate all vehicles and other job related equipment.
16. Support and enforce all policies, university and governmental such as ADEM, university health and safety regulations and guidelines, etc.
17. Reports and responds to emergency calls for custodial assistance.
18. Identifies stains and uses proper chemicals and methods for removal.
19. Works with some pesticides; safely disposes of hazardous materials commonly used in the performance of their duties.
20. Perform related duties as required.
21. Call in work orders and complete work orders as assigned.
22. Assist with inventory control and security.

Additional Duties:
Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned. The individual holding this position will serve as a representative of the University and, as such, shall promote a positive impression by demonstrating a collegial and professional customer-service approach at all times.

Knowledge, Skills and Abilities:
Ability to work safely in an environment containing caustic chemicals, cleaning materials, dust and noise;
Good interpersonal skills,
Fine attention to detail;
Good oral and written communication skills;
Ability to organize and be innovative and problem solve;
Normal tolerance of and not be allergic to common maintenance chemicals;
Ability to work in inclement weather conditions;
Ability to work effectively in and around the public;
Ability to perform physical labor;
Ability to understand and carry out oral and written directions;
Ability to demonstrate sensitivity and respect for a diverse population;
Strong customer service skills;
Ability to maintain successful working relationships, demonstrating diplomacy, tact and discretion;
Ability to work on-call and before/after normal work hours as requested.
Education and Experience

Environmental Working Conditions:
• Indoor and Outdoor
• Standing: Over 2/3 of the time; walking: Over 2/3 of the time; sitting: Under 1/3 of the time; using hands: Over 2/3 of the time; reaching with hands and arms: Over 2/3 of the time; climbing or balancing: Under 1/3 of the time; stooping, kneeling, crouching, or crawling: Over 2/3 of the time; talking or hearing: Under 1/3 of the time; and, tasting or smelling: Under 1/3 of the time.
• This position requires lifting: Up to 10 pounds: Over 2/3 of the time; up to 25 pounds: Up to 2/3 of the time; up to 50 pounds: Under 1/3 of the time; up to 100 pounds: None of the time; and, more than 100 pounds: None of the time.

Stillman College Facilities Management
Manager (Custodial Services)

Qualifications:

Proven experience as Custodian
Excellent communication skills and understanding of critical thinking methods.
The ability to use and train on custodial floor care equipment.
Basic math skills
Good communication ability
Well-organized and apt in problem-solving
Attention to detail
3-5 years of supervisory experience on a college campus, school, hospital, restaurant, or a large childcare facility.
High school diploma or equivalent
Reports to: Operations Manager & Director of Facilities.
Supervises: All Custodians & Janitorial positions & staff.
Job Goals:

This is a working supervisory position within Facilities Management in the Plant Operations Department at Stillman College. This person will work with employees occasionally especially if short staffed, monitors, directs, trains, and delegates to a group of employees. This position will lead and train a large crew of (Custodian I, II, and Lead Custodians) and maintain many buildings on campus.

Reports problems and needs. Monitoring the usage of supplies/equipment as needed for their area. Inventorying the supplies and equipment and reporting the use. Able to receive & print work orders/instructions via computer / e-mail. Conduct frequent rounds and report custodial scheduling changes to building leaders. Handling customer needs and service recovery via face -to-face or email.



Essential Duties & Responsibilities

Productivity, Quality, and Efficiency.
Monitoring leave problems, any employee needs/requests.
Keeping notes/disciplinary situations handled.
Ensuring a sense of Team Work or Total Quality Management, pride and enthusiasm exists within the assigned employee group.
Keep open rapport and communication with the employees.

Performs collection, sorting and distribution of campus mail and USPS mail in accordance with established procedures and applicable Federal postal regulations. Collects and prepares mail to be sent to other departments throughout the Stillman College campus.

QUALIFICATIONS
- Education: High school diploma or GED.
- Experience: Certifications/Licenses:
- Require a valid driver’s license and ability to be insured by Stillman College.
- PHYSICAL REQUIREMENTS: Sitting, standing, walking, driving, climbing ladders, squatting/kneeling, reaching, grasping, pushing/pulling, twisting/bending, lifting/carrying up to 50 lbs multiple times per shift, fingering, talking, hearing, and seeing.

DUTIES AND RESPONSIBILITIES:
- Sorts, bundles and routes campus and USPS mail for distribution including other IU campuses and USPS.
- Identifies mail that is not prepared correctly (missing account number, too heavy to send exceeds weight limit, routed to wrong building address, etc.) and takes appropriate steps to remedy the situation.
- Collects, sorts, and delivers campus and USPS mail within assigned building(s).
- Obtains signatures when delivering USPS registered, certified, insured or express mailings.
- Serves as a resource to building occupants regarding campus and USPS mail regulations.
- Answers customer questions and advises customers of different types of mailing options to decrease cost and increase efficiency.
- Keeps management aware of departmental moves within campus buildings.
- May determine the most efficient and economical means of mailing.
- May operate metering and mailing equipment to weigh and affix USPS postage and initiate billing.
- Inspects equipment for defects, proper operation and performs preventive maintenance as needed.
- Processes and balances daily reports documenting services completed. Maintains adequate mailing supplies such as postal forms, mail trays, etc.
- Serves as backup for other mail positions as needed.

We are looking for a positive and professional Customer Service Representative to join our team.
Those task will include:
-a positive in person and over the phone experience with each and every customer
-able to problem solve each customers needs and questions in a professional manner
-be able to add and disconnect customer services
-troubleshoot basic service calls as well as schedule on-site service calls as needed
-receive and process customer payments, balance cash drawer, and post customer adjustments, as well as be trustworthy with money
-show patience with each and every customer, maintain the ability to explain all phases of billing, products and and services offered at the current time
-maintain a neat work area, conduct self in respectable, responsible, and courteous manner
-any other duties as needed
-must be able to multitask and prioritize
-demonstrate intermediate to advance PC skills
-REGULAR ATTANDACE IS REQUIRED